At SMNutrition, we are dedicated to providing the best possible experience when shopping online.
Our shipping department specializes in both domestic and international orders. We ship all orders via USPS. Orders are shipped first class mail or priority mail according to their weight.
With orders going out every day, our average domestic arrival time is between 2-5 business days from the date an order was placed.
International orders must be processed through the customs departments of the destination country, and can take between 2 weeks to a month and a half. It is completely dependent on the rate at which your country's customs processes your order and allows it to enter your country.
We include a free tracking number with each order.
Once you place an order, you will receive an order confirmation. Once your order is shipped, you will receive an email letting you know that your order has been shipped. That email will contain your tracking number, so you can stay up to date on your package's journey to you!
We have a 100% money-back guarantee on all of our products. If you are not satisfied with any products for any reason, we will accept any return -- no questions asked! To receive a refund:
1) Mail your return to this address:
SMNutrition
Attn: Returns Processing
PO Box 131
Wrightsville Beach, NC 28480
2) Include order number/ID, your name, and email address with your return. This information must be included in order for us to process your refund.
That's all! Our customer service team will reach out to issue your refund when your return package is received. Easy and hassle-free.