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Many e-mail and internet companies are now using programs to block unwanted e-mail and spam. Sometimes, however, these programs block e-mail you want to get.

Don't Miss Out On Your Newsletter Perks! 
Be sure to add email@smnutrition.com to your email whitelist to ensure the best chance of receiving our content and updates.

A whitelist is a list of accepted items or persons in a set…. a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a big problem. It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.

We applaud their intention to protect you from spam, but the current systems for stopping spam are far from a perfect solution. They often block e-mail that you’ve requested, but that fits somebody’s idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these “false positives”, but in the meantime, you might unexpectedly find you’re not getting your subscription’s content…

Here's How to Whitelist SMNutrition:

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. 

Gmail:

1. In your inbox, locate an email fromemail@smnutrition.com(ex. your welcome mail for the product you just purchased).

2. Drag this email to the “primary” tab of your inbox.

3. You’ll see that our emails will go to your primary folder in the future!

 

Yahoo! Mail

1. When opening an email message, a “+” symbol should display next to From: and the sender’s name.

2. Select this and an “Add to contacts” pop-up should appear.

3. Select “Save” and add as SMNutrition.

 

Mac Mail

1. Select “Mail” and “Preferences” from the top menu.

2. In the “Preferences” window, click the “Rules” icon.
Click the “Add Rule” button.

3. In the “Rules” window, type a name for your rule in the “Description” field.
Use the following settings: “If any of the following conditions are met: From Contains.”
Type  email@smnutrition.com in the text field beside “Contains.”

4. Select “Move Message” and “Inbox” from the drop-down menus.Click “Ok” to save the rule.

Outlook 2003 & Later

1. Right-click on the message in your inbox.
2. Select “Junk E-mail” from the menu. 

3. Click “Add Sender to Safe Senders List.”

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